When and how will we dispatch your goods?
If you buy before 5.00pm (often later) Monday to Friday (excluding Bank Holidays) your order will usually be shipped that day. As standard, we send the majority of parcels First Class Royal Mail. At our discretion and cost, we may send heavier, larger or more valuable orders via recorded services or courier.
How much is delivery?
Delivery is free of charge for all items and destinations within the United Kingdom. We do not deliver outside of the United Kingdom at present. If you would like to have your items sent on a Next Day service, you can choose to upgrade at point of purchase. There is a fixed fee of £6.95 for this service. Normally this doens't include weekend deliveries.
Need your delivery on a next working day service?
If you require your delivery to be on a next working day service (Monday to Friday), use the delivery upgrade option at the point of purchase. Orders using this service have a cut off time of 5.00pm Monday to Friday. This service is to UK mainland and excludes the Highlands. Excluded postcodes are:
|AB 37-38, 41-45, 51-56 ||KW 1-3, 5-14 |
|FK 19-21 ||PA 21-40 |
|IV 1-28, 30-37, 40, 54, 63 ||PH 15-26, 30-41, 49-50 |
If you miss the Postman or courier please respond to the "While you were out" card as soon as possible. Ignoring it is likely to cost you money, for details please click here.