1.1 If the Customer is unable or refuses to accept delivery of the goods, Cables & More may, a) re-arrange delivery at a later date at the Customer's expense, b) store the goods at the Customer's expense and risk, c) refund the value of the goods minus the original cost of sending the item, d) if a courier delivery was paid for, this fee will not be refunded. Furthermore the charge applied by the courier for returning the item to us (normally £14.65) will be deducted from the product cost refunded.
2. Returns & Refunds
2.1 Under Distance Selling Regulations you have seven working days (from receipt) to return (at your cost) the goods for a full refund. The goods must be "as new" and the product should be unopened (all the cables we sell are supplied in transparent plastic bags giving you the opportunity to inspect them (as you would in a shop) without the need to open them.)
2.2 Please inform us of your intention to cancel by e-mail (firstname.lastname@example.org). You will be issued with a returns number to ensure your cancellation is administered in a timely and efficient manner.
2.3 Goods received without a returns number will be rejected. The goods must be returned to us within seven working days of us issuing the returns number.
2.4 The refund will be made only to the credit/debit card, which was used to make the purchase.
Returns to be sent to:
Cables and More
138 Cell Barnes Lane
3.1 Everything sold on this site comes with a 12 month warranty (unless otherwise stated). Once tested we will (at our discretion) either repair, replace or refund the item.
3.2 Please inform us via e-mail (email@example.com) of your intention to return an item under warranty. You will be issued with a returns number to ensure that your return is administered in a timely and efficient manner.
3.3 The goods must be returned to us (at your cost) within seven working days of us issuing the returns number. Goods returned without a returns number will be rejected.
3.4 Please note that many of the items for sale on this site are for use in conjunction with other products. It is the buyer’s responsibility to ensure that the item purchased is suitable and compatible. If you are unsure of your requirements, please email us on firstname.lastname@example.org.
4. Legal Notice
4.1 Many of the items for sale on this site are for use in conjunction with other products. It is the buyer’s responsibility to ensure that the item purchased is suitable and compatible.
4.2 The Customer undertakes that all details provided (address, phone number, payment details etc) for the purchase of goods via our website are correct.
4.3 The Customer also undertakes that the credit card or debit card used to purchase goods is either their own or their Company's own and that they have authorisation to use it. Cables & More reserves the right to satisfy itself as to the validation of credit or debit card details prior to the supply of goods.
4.4 All material on this Website (unless otherwise stated) is the copyright of Cables & More. Copying or adapting any material is strictly prohibited.
4.5 Cables & More makes every effort to be accurate with the goods and services it represents on the website, however inadvertent errors and omissions may occur. Should this arise, Cables & More will have the right to rescind the contract, even if payment has already been received. Cables & More will in this instance refund any monies paid by the Customer. The Customer may either cancel his or her purchase, or in the case of an incorrectly given price, pay the difference between the price given and the correct price.
4.6 With respect to any product reviews, forums or advertisements available herein, statements and opinions expressed in the articles and communications are those of individual contributors or advertisers and not the statements and opinions of Cables & More.
4.7 All orders are subject to acceptance by Cables & More and are subject to availability. Cables & More reserves the right to refuse any order. Acceptance of any order is deemed to have taken place once we send a despatch e-mail.
4.8 In the event that a product is out of stock, we will inform you by email within no more than one working day (we aim to advise you within an hour) and arrange either delivery of an alternative product or cancellation of the order with a full refund.
4.8 Invoices will be subject to VAT unless specifically indicated otherwise.
4.9 All terms and conditions contained in this Agreement will be subject to the jurisdiction of the English courts. Cables & More reserves the right to amend the terms and conditions contained in the Agreement at any time.